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1. General principles of personal data processing
  • The administrator of personal data is Bolix SA with its registered office at ul. Stolarska 8, 34-300 Żywiec.
  • The Administrator has appointed a Data Protection Officer who can be contacted in matters relating to the processing of personal data by e-mail: iod@hosting.bolix.pl or in writing to the administrator’s address.
  • Bolix SA processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as “GDPR”.
  • Bolix SA in particular complies with the following principles of personal data processing:
    1. collects data for specified, explicit and legitimate purposes and does not further process it in a way that is incompatible with those purposes;
    2. limits the collected data to the minimum necessary to achieve the purpose for which it is collected;
    3. stores data in a form that allows the identification of the data subject for a period resulting from the purpose for which it was collected, and then for a period after which claims arising from that purpose become time-barred and for the period for which the law requires the data to be stored; the administrator may also store personal data for longer only in justified cases, if the law permits such storage;
    4. processes data in a way that ensures appropriate security of personal data.
  • If personal data are collected based on consent, the data subject may withdraw it at any time, but this will not affect the lawfulness of the use of the data before the withdrawal of such consent. The voluntary and conscious provision of data by the data subject is also considered as consent.
  • Data subjects have the rights to access, rectify, delete and limit the processing of their personal data.
  • All persons have the right to object where the legal basis for processing is the legitimate interest of the administrator.
  • The above rights can be exercised by submitting an application at the administrator’s office. The scope of each of these rights and the situations in which they can be exercised result from the provisions of law.
  • Data subjects have the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw) if they believe that the processing of their personal data violates the law.
2. Detailed rules for the processing of personal data
2.1. Personal data of contractors (customers, recipients, suppliers, contractors, subcontractors) of BOLIX SA and their representatives
  • Personal data of contractors and their representatives are obtained directly from the data subject, but may also be made available to the controller by his or her employer or the entity he or she represents.
  • Personal data may also come from other sources in accordance with the law, for example:
    1. from company websites;
    2. from banks (bank account numbers from which payments were made to Bolix SA);
    3. from public sources, including KRS and CEIDG registers;
    4. economic information offices;
    5. insurance companies.
  • Personal data collected by the administrator may be used for the following purposes:
    1. taking action before concluding a contract;
    2. performance of concluded contracts;
    3. performance of the legal obligations incumbent on the administrator, including those related to tax, social and health insurance obligations;
    4. arising from the legitimate interests of the administrator, including:
      1. ensuring contact in current matters arising from the activities conducted by the administrator;
      2. providing answers to questions or issues addressed to the administrator;
  • building and maintaining relationships with the administrator’s contractors by sending information about the administrator’s activities, offers or other content informing about the possibility of cooperation with the administrator;
  1. searching for new clients;
  2. searching for new suppliers, contractors and subcontractors;
  3. offering your goods, services and products;
  • maintaining the high reputation of Bolix products by ensuring their correct use;
  • consideration of complaints and claims;
  1. detecting and preventing abuse;
  2. ensuring the security of persons, property and information, including by conducting various forms of monitoring;
  3. establishing, pursuing and defending claims;
  • creating reports, analyses and statistics for internal purposes;
  • within the capital group to which the administrator belongs, for reporting and reporting purposes.
  • Providing personal data is voluntary in most cases, but necessary to achieve the purpose for which it is collected. In some cases, the obligation to provide personal data may result from legal regulations.
  • Personal data may also be processed based on the consent of the data subject for the purpose specified in the consent.
  • Personal data will be stored for the period resulting from the purpose for which they were collected, and then for the period after which claims arising from that purpose expire and for the period for which legal provisions require the storage of data.
  • Personal data may be disclosed to the following recipients:
    1. entities operating ICT systems or providing ICT tools;
    2. entities providing advisory, consulting, auditing, legal, tax, HR and payroll assistance services;
    3. subcontractors or other cooperating entities, if this is necessary to achieve the purpose of data processing, including the performance of contracts;
    4. entities conducting payment activities (banks, payment institutions);
    5. entities providing physical protection of facilities belonging to the administrator;
    6. entities conducting postal, courier or transport activities;
    7. economic information offices;
    8. insurance companies providing trade credit insurance;
    9. entities associated with the administrator within the capital group, when fulfilling reporting obligations;
    10. other persons, entities and bodies acting under the law.
  • Personal data may be transferred outside the European Economic Area based on appropriate safeguards, such as standard data protection clauses adopted by the European Commission.
2.2. Personal data of persons contacting BOLIX SA

 

  • Personal data provided during telephone contact, via the contact form or by sending an e-mail will be processed in order to obtain an answer to the question asked or to settle the matter in which the data subject is contacting us.
  • The legal basis for processing personal data is consent.
  • If it results from the specific nature of the case to which the contact relates, the legal basis for the processing of personal data may change, including to:
    1. in the case of a request to present an offer or conclude cooperation: taking action before concluding a contract;
    2. in the case of a question related to the order being executed: execution of the contract;
    3. in the event of a complaint: legal obligation of the administrator, performance of the contract or legitimate interests of the administrator – taking care of the high reputation of Bolix products.
  • The basis for data processing may also be the legitimate interests of the controller (Article 6 (1) (f) of the GDPR) – determining, pursuing and defending claims.
  • Providing your data is voluntary, but necessary to process your query.
  • The data will be stored for the duration of the correspondence and for the duration of the matter to which the contact relates, and then no longer than for the period after which the claims arising from the subject of the inquiry become time-barred and for the period for which the law requires the storage of data.
  • The collected personal data may be disclosed to the following recipients:
    1. entities operating ICT systems or providing ICT tools;
    2. entities providing advisory services and legal assistance;
    3. entities conducting postal or courier activities;
    4. distributors of Bolix products, in the event of questions from end customers (investors), including consumers, regarding receiving a commercial offer for Bolix products;
    5. other entities, if this is necessary to deal with the matter to which the contact relates.
2.3. Personal data of end customers (investors), including consumers, submitting complaints

 

  • Personal data of end customers (investors), including consumers, filing complaints regarding Bolix products, are obtained from entities that participated in the delivery of materials manufactured by Bolix to the end customer or performed construction works using these materials. Data may also be collected directly from end customers.
  • Personal data of end customers are collected for the purpose of considering complaints and carrying out the complaint procedure.
  • The legal basis for the processing of personal data is:
    1. performance of the contract, including the warranty contract;
    2. legal provisions, in particular the Civil Code and tax regulations;
    3. legally justified purposes of the administrator:
      1. ensuring end customer satisfaction;
      2. taking care of the high reputation of Bolix products;
  • establishing, pursuing and defending claims.
  • Providing your data is necessary to process your complaint.
  • If personal data that are not necessary to process the complaint are provided in the complaint, such data will not be used and will be deleted to the extent technically possible.
  • Personal data will be stored for the duration of the complaint procedure and then no longer than for the period after which the claims arising from the complaint procedure expire and for the period for which legal provisions require the storage of data.
  • The collected personal data may be disclosed to the following recipients:
    1. entities operating ICT systems or providing ICT tools;
    2. if necessary, entities participating in the complaint procedure;
    3. suppliers of goods, materials and services, if the complaint concerns products supplied by them;
    4. entities providing advisory services and legal assistance;
    5. entities conducting payment activities (banks, payment institutions);
    6. entities conducting postal, courier or transport activities.
2.4. Personal data of newsletter subscribers

 

  • The legal basis for the processing of personal data are the legitimate interests of the administrator, i.e. direct marketing of own products in connection with the expressed consent to receive marketing content.
  • You can unsubscribe from the newsletter at any time by clicking the link contained in the newsletter.
  • Providing data (e-mail address) on the form is voluntary, but necessary in order to receive the newsletter.
  • The data will be stored for the duration of the newsletter subscription, and then no longer than the period after which claims arising from the subscription expire.
  • Personal data may be disclosed:
    1. entities operating ICT systems or providing ICT tools;
    2. entities providing marketing services on behalf of the administrator.
2.5. Personal data of job candidates
  • Personal data of job candidates will be used for the following purposes:
    1. conducting the recruitment process;
    2. concluding an employment contract.
  • The legal basis for the processing of personal data may be:
    1. legal provisions (including the Labor Code, the Act on the Employment of Temporary Employees, the Act on Graduate Internships) – in the scope of data resulting from the aforementioned legal provisions;
    2. consent – ​​regarding optional data;
    3. taking steps to conclude a contract;
    4. legitimate interests of the administrator, i.e. the determination, pursuit and defence of claims.
  • Providing data in questionnaires and forms filled out when applying for employment is voluntary, but required for purposes related to employment. Providing additional data is optional and does not affect the conclusion and course of an employment contract, internship contract or other form of employment.
  • The data will be stored for the duration of the recruitment process or, in the event of consent to the processing of data for the purposes of future recruitment, for 3 years, and then for the period after which claims arising from the recruitment process expire.
  • Personal data may be disclosed to the following recipients:
    1. entities operating ICT systems or providing ICT tools;
    2. entities providing recruitment services or running recruitment portals;
    3. temporary work agencies;
    4. entities providing advisory, consulting and legal assistance services;
    5. entities conducting postal or courier activities.
2.6. Personal data of interns and trainees
  • The personal data of interns and trainees are used for the following purposes:
    1. conclusion and performance of an internship or apprenticeship contract;
    2. performance of the legal obligations incumbent on the administrator, including:
      1. arising from legal provisions regarding practices;
      2. tax settlements and social and health insurance;
  • resulting from occupational health and safety regulations;
  1. arising from the legally justified interests of the administrator, i.e.:
    1. carrying out tasks within the framework of concluded contracts;
    2. ensuring the safety of people, property and information, production control, ensuring work organisation enabling full use of working time and ensuring proper use of work tools made available to Interns and Trainees, which includes, among others, conducting video monitoring;
  • detecting and preventing abuse;
  1. counteracting drunkenness in the workplace;
  2. establishing, pursuing and defending claims;
  3. creating summaries, analyses, reports and statistics for the administrator’s internal needs.
  • Providing personal data is voluntary, but necessary for the implementation of the internship or traineeship.
  • Personal data may be obtained directly from interns and trainees, or may be provided by the entity or institution sending the trainee for the internship or placement.
  • Personal data will be stored for the period resulting from the duration of the internship or apprenticeship, and then until the limitation period for claims arising therefrom or for the period for which legal provisions require and permit the storage of data.
  • The personal data of interns and trainees may be disclosed to the following recipients:
    1. the entity or institution sending the candidate for the internship or traineeship;
    2. business partners, customers, suppliers or contractors with whom the administrator cooperates;
    3. entities operating ICT systems or providing ICT tools;
    4. entities providing advisory, auditing and legal assistance services;
    5. entities conducting payment activities (banks, payment institutions);
    6. entities supplying and washing work clothes;
    7. entities providing physical protection of facilities belonging to the administrator;
    8. entities conducting postal or courier activities;
    9. other entities if disclosure is necessary for legal reasons.
2.7. Personal data of affiliate program participants

Information regarding the processing of personal data of participants in affiliate programs is included in the regulations of the individual programs.